Enterprise Governance & Compliance

Corporate Architecture & Enterprise Governance

Enterprise Service Level Agreements (SLA), GDPR/DPA data protection commitments, and legal terms for StationX86 Technologies.

1. Enterprise Service Level Agreement (SLA)

99.9% Uptime Commitment

System Availability: 99.9% platform availability guarantee for QR scanning & telemetry logging.
Emergency Triage: 15-minute response SLA on critical refrigeration and cooking asset outages.
Data Redundancy: Continuous point-in-time PostgreSQL database recovery and encrypted offsite snapshots.
Offline Resilience: Kitchen service worker local caching for zero-signal walk-in cold rooms.

GDPR & UK DPA Compliance

Zero Data Monetization: Commercial food safety and kitchen audit data is never sold or shared with third parties.
End-to-End Encryption: TLS 1.3 in transit and AES-256 at rest across all multi-tenant databases.
HACCP Tamper-Proof Audit: Temperature compliance logs use immutable cryptographic timestamps.
SOC-2 Type II Roadmap: Formalized control framework aligned with enterprise hospitality procurement standards.

Download official legal templates and contractor partner agreements.